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Legal Notice

You are currently connected to the holiday rental booking website in France of EUROGROUP SAS, known under its brand name Madame Vacances.

In accordance with the law, we invite you to read these Terms of Use, as well as any specific conditions appearing on the pages of this Site, which govern your use of the www.madamevacances.com website. These Terms cover your legal rights and responsibilities when using this site.

Publisher information

This site is published by:

  • SAS EUROGROUP 472 rue de la Leysse – 73000 Chambéry – France
  • Tel: 0 825 702 802 or +33 4 79 65 07 65
  • Capital: €2,100,000 RCS CHAMBERY –
  • SIREN: 383 109 873
  • SIRET: 383 109 873 00232
  • APE: 551C
  • CNIL No.: 1497493 v 0

Host
SEPTEO DIGITAL & SERVICES
194 Avenue de la Gare Sud de France, 34970 Lattes

Use of the Website

This Website is made available to you free of charge (excluding connection costs) for your personal use, subject to compliance with the terms and conditions set out below. Your use of this Website implies your full and complete acceptance of all of its Terms of Use. You may only use this Website if you are over 18 years of age and authorised to sign contracts that bind you (minors are prohibited from using our Website). You will be financially responsible for all your use of the Site. You may only use the Site to make reservations or purchases for legitimate purposes. This site is intended in particular for booking stays and no use or misuse is authorised, in particular for purposes contrary to public order and morality.
In the event of failure to comply with these terms and conditions, we reserve the right, at any time and without notice, to prohibit or restrict your access to all or part of the Site, without prejudice to any damages.

Online booking

If you use the online booking service on the Site, please read our general terms and conditions of sale beforehand.

Data protection

You will be required to provide us with information about yourself in the following cases:
– when booking a stay on our website
– to keep you informed of our special offers, promotions or any other operations, by registering on our website, subscribing to our website newsletter or participating in a competition
– when participating in surveys or contacting us with a question or problem.

It is your responsibility to ensure that the information you provide when registering, or at any other time, is accurate and complete. To ensure that your file is properly monitored, please inform us immediately of any changes to the information provided when you registered.
In accordance with Law No. 78-17 of 6 January 1978 on information technology, files and civil liberties (known as the ‘Data Protection Act’), this website and the automated processing of personal data carried out from the website are subject to a declaration obligation to the CNIL.
MADAME VACANCES is responsible for processing and manages all information concerning you with the utmost confidentiality.
This information is used by our internal departments for administrative and commercial management purposes to process your order or to personalise the content of our offer and our thematic newsletters. Any information requested that is not essential for processing your order will be clearly marked as optional, and you are free to leave it blank in order to proceed to the next line or page. In accordance with the French Data Protection Act, you have the right to access, rectify and oppose any personal data concerning you.

To do so, simply send us a request, at no cost other than the cost of postage:
– Either online at www.madamevacances.com
– Or in writing, stating your full name and address, to:
E-commerce Department
Madame Vacances
472 Rue de La Leysse
73000 Chambéry
France

Through us, you may receive offers from other partner companies, or be informed directly by Madame Vacances of these offers. If you do not wish to receive these offers, simply write to us as described above, indicating your full name and address.

Copyright

All content on this website is protected by copyright, trademark, database rights, and other intellectual property rights.
You may view the website content on a computer screen, print individual pages, and save those pages electronically on a disk (but not on a server or any backup device connected to a network) for personal use within your family circle and for non-commercial purposes.

Limitation of Liability and Disclaimer
Madame Vacances undertakes to take particular care to ensure the accuracy of the information provided on the website, particularly with regard to product specifications and prices, and to keep the website regularly updated. However, incorrect information or omissions may occur, particularly due to typographical or layout errors. If you notice any errors, please let us know so that we can make the appropriate corrections. Madame Vacances reserves the right, at its sole discretion, to modify any element of the website.
As part of its policy of updating and optimising the website, Madame Vacances may decide to modify these terms and conditions. Any dated information published on the website is valid only for the date specified. Madame Vacances therefore reserves the right to terminate any or all of its offers on the Internet without prior notice.
Furthermore, the offers of information, products or services made on the website do not constitute any form of solicitation or solicitation to anyone for use in geographical areas where the provision of the aforementioned information, products and services is prohibited by law.
Madame Vacances cannot guarantee uninterrupted access to the site or that it will be completely error-free. The service may be interrupted due to maintenance or repairs, or as a result of computer problems, Internet service disruption or other unforeseen circumstances. Similarly, Madame Vacances is not responsible for delays, difficulties in use, or incompatibility between this site and files, your browser or any other programme used to access the site.
Madame Vacances cannot under any circumstances be held liable for any direct or indirect damage resulting from or consequential to the dissemination by a third party of a virus via our site that may infect your computer system as a result of your connection to this site, your use of this site or your browsing on this site. Similarly, Madame Vacances cannot be held liable for any material or incidental damage (including, but not limited to, technical failure, disclosure of confidential documents, loss of data), or any other indirect damage whatsoever arising from or related to the use of the Site

Security

To guarantee your security and ensure greater confidentiality, our website uses SSL encryption protocol.
When information is transferred over the network, your credit card number and all the information entered in the various forms are automatically encrypted. The SSL (Secure Socket Layer) encryption system automatically encrypts information before it is transmitted over the network.
Once it arrives on our server, it is decrypted using a unique SSL key that allows your browser to establish a connection with our website and transparently negotiate a secure communication channel. Created by Netscape, SSL is now the most widely used and one of the best solutions for securing transactions.

Newsletter

If you subscribe to our website to receive our newsletters, we will send you information that may be of interest to you by e-mail. This newsletter, which is offered free of charge to Internet users, is primarily for informational purposes. It contains information to help you make better use of our website and announces new features.
In order to better meet your needs, we measure the click-through rates on the links included in the newsletters. If you wish to cancel your subscription, you can unsubscribe from our newsletters at any time by clicking on the link provided for this purpose at the bottom of the page.

Competitions and Games

Madame Vacances may from time to time organise competitions, free games and promotions on the Site. These are governed by special rules which will be displayed during these events.

Applicable law

These terms and conditions shall be governed by and interpreted in accordance with French law.

General clauses

Any assignment or other transfer of the rights conferred by these terms and conditions is strictly prohibited.
If, for any reason, a competent court considers that any provision of these Terms and Conditions is invalid, the invalidity of that provision shall in no way affect the validity of the remaining provisions, which shall remain in full force and effect.
The failure of either party to exercise any right or legal action under these terms and conditions shall not be considered a waiver of such right or action.